Diplomacia digital y poder blando en contextos algorítmicos: plataformas, narrativas y disputas de influencia global
DOI:
https://doi.org/10.53732/rccsociales/e8791Palabras clave:
diplomacia digital, comunicación internacional, tecnologías de la información, redes sociales, influencia cultural, gobernanza del internetResumen
Este artículo analiza la reconfiguración del poder blando estatal en un ecosistema digital regido por algoritmos y plataformas privadas. Se estudia el impacto de TikTok, Douyin y los creadores de contenido en la diplomacia pública contemporánea, evaluando su influencia en la proyección de narrativas nacionales y en la percepción global de los Estados. Se aplica una metodología cualitativa con enfoque comparativo, sustentada en análisis documental, revisión de literatura especializada y estudios de caso, complementada con tablas de datos empíricos sobre segmentación algorítmica, consumo digital y contenido distribuido. Los resultados evidencian una transformación estructural en la diplomacia cultural, en la que la visibilidad simbólica se encuentra mediada por infraestructuras tecnológicas que jerarquizan discursos según lógicas comerciales o ideológicas. La investigación concluye que los Estados deben desarrollar estrategias de diplomacia digital adaptadas a las reglas de gobernanza algorítmica, a fin de preservar su autonomía narrativa y disputar espacios de influencia en un entorno global competitivo.
Citas
Aguirre Azócar, D., y Erlandsen, M. (2022). La Diplomacia Pública Digital en América Latina: Desafíos y Oportunidades. Revista Mexicana de Política Exterior, 1 (113), 119–139. https://revistadigital.sre.gob.mx/index.php/rmpe/article/view/237
Allcott, H., & Gentzkow, M. (2017). Social media and fake news in the 2016 election. Journal of Economic Perspectives, 31(2), 211–236. https://doi.org/10.1257/jep.31.2.211
Bae, E. s. O., Chang, M., Park, E. S., & Kim, D. C. (2017). The effect of Hallyu on tourism in Korea. Journal of Open Innovation: Technology, Market, and Complexity, 3 (4). https://doi.org/10.1186/s40852-017-0075-y
Báo Quốc Tế. (2025). Algeria, Pháp leo thang căng thẳng ngoại giao liên quan trục xuất một nhân vật có sức ảnh hưởng [Algeria and France escalate diplomatic tensions over the expulsion of an influencer]. Vietnam.vn. https://www.vietnam.vn/algeria-phap-leo-thang-cang-thang-ngoai-giao-lien-quan-truc-xuat-mot-nhan-vat-co-suc-anh-huong
Barredo Arrieta, A., Díaz-Rodríguez, N., Del Ser, J., Bennetot, A., Tabik, S., Barbado, A., Garcia, S., Gil-Lopez, S., Molina, D., Benjamins, R., Chatila, R., & Herrera, F. (2020). Explainable Artificial Intelligence (XAI): Concepts, taxonomies, opportunities and challenges toward responsible AI. Information Fusion, 58, 82–115. https://doi.org/10.1016/j.inffus.2019.12.012
Bi, Y., Yin, J., & Kim, I. (2021). Fostering a young audience’s media-induced travel intentions: The role of parasocial interactions. Journal of Hospitality and Tourism Management, 47, 398–407. https://doi.org/10.1016/j.jhtm.2021.04.011
CNN Japan. (2024). 迷惑系インフルエンサーの米国人、韓国で起訴 日本でも騒ぎ起こして非難殺到 [U.S. disruptive influencer prosecuted in South Korea; also sparked controversy in Japan]. CNN Japan. https://www.cnn.co.jp/world/35226668.html
Creemers, R. (2018). China’s Social Credit System: An Evolving Practice of Control. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3175792
Cuevas-Calderón, E., Yalán Dongo, E., Demuru, P., Anzelmo, A., & Kanashiro, L. (2024). Cultural War of the Radical Conservative Right on TikTok: A Comparative Study of Influencers in Peru, Brazil, France and Italy. Letras (Peru), 95(141), 171–187. https://doi.org/10.30920/letras.95.141.11
Doh, H., Kang, J., & Jo, S. (2024). Empathy in public relations practice of South Korea. Public Relations Review, 50 (5). https://doi.org/10.1016/j.pubrev.2024.102506
El Universal. (2024). Luisito Comunica visita megacárcel de El Salvador y genera polémica. El Universal. https://es-us.vida-estilo.yahoo.com/luisito-comunica-visita-megac%C3%A1rcel-salvador-135041329.html?
Feezell, J. T., Wagner, J. K., & Conroy, M. (2021). Exploring the effects of algorithm-driven news sources on political behavior and polarization. Computers in Human Behavior, 116. https://doi.org/10.1016/j.chb.2020.106626
Fitzgerald, R., Sandel, T., & Wu, X. (2022). Chinese Social Media: Technology, Culture, and Creativity. Discourse, Context and Media, 48. https://doi.org/10.1016/j.dcm.2022.100610
Gao, X. (2023). The Impact of Douyin (Chinese TikTok) on the Socialization of Chinese Youth. SHS Web of Conferences, 155, 01013. https://doi.org/10.1051/shsconf/202315501013
Goodwin, A., Joseff, K., Riedl, M. J., Lukito, J., & Woolley, S. (2023). Political relational influencers: The mobilization of social media influencers in the political arena. International Journal of Communication, 17, 1613–1633. https://ijoc.org/index.php/ijoc/article/view/18987
Harris, B. (2013). Diplomacy 2.0: The Future of Social Media in Nation Branding. Exchange: The Journal of Public Diplomacy, 4. https://surface.syr.edu/exchange/vol4/iss1/3
Ingenhoff, D., Calamai, G., & Sevin, E. (2021). Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis. Social Media and Society, 7. https://doi.org/10.1177/2056305120981053
Jia, R., & Li, W. (2020). Public diplomacy networks: China’s public diplomacy communication practices in twitter during Two Sessions. Public Relations Review, 46. https://doi.org/10.1016/j.pubrev.2019.101818
Jiménez-Ovando, A. G., y Cadavid-Echeverri, C. (2022). ¿Politización de los influencers durante la crisis política post electoral en Bolivia? Política, Globalidad y Ciudadanía, 8(16), 01–23. https://doi.org/10.29105/pgc8.16-1
Jin, D. Y., Yoon, K., & Min, W. (2022). Transnational Hallyu: The Globalization of Korean Digital and Popular Culture. Rowman & Littlefield Publishers. https://doi.org/https://doi.org/10.1163/22142312-bja10025
Kübler, R. V., Manke, K., & Pauwels, K. (2025). I like, I share, I vote: Mapping the dynamic system of political marketing. Journal of Business Research, 186. https://doi.org/10.1016/j.jbusres.2024.115014
Liu, Y., Rui, J. R., & Cui, X. (2017). Are people willing to share their political opinions on Facebook? Exploring roles of self-presentational concern in spiral of silence. Computers in Human Behavior, 76, 294–302. https://doi.org/10.1016/j.chb.2017.07.029
Manfredi, J. L., Arredondo, R., & Danzek, L. (2024). Social Media Influencers and Diplomacy’s Evolution. The Washington Quarterly, 47(4), 79–95. https://doi.org/10.1080/0163660X.2024.2434357
McQueenie, J., Foth, M., Cao, S., Hearn, G., Anastasiu, I., & Powell, W. (2024). Short videos on Douyin: An intermediary approach to connect Australian food producers with Chinese consumers. Social Sciences and Humanities Open, 10. https://doi.org/10.1016/j.ssaho.2024.101148
Mozur, P., Kessel, J. M., & Chan, M. (2019). Made in China, Exported to the World: The Surveillance State. The New York times. https://www.nytimes.com/2019/04/24/technology/ecuador-surveillance-cameras-police-government.html
Mutascu, M., Strango, C., & Turcu, C. (2025). Online social media and populism in Europe. European Journal of Political Economy, 86. https://doi.org/10.1016/j.ejpoleco.2024.102619
Nguyen, L. (2021). BTS: From K-pop Idols to Diplomats: The Right Formula for Effective Public Diplomacy. USC Center on Public Diplomacy. https://uscpublicdiplomacy.org/blog/bts-k-pop-idols-diplomats-right-formula-effective-public-diplomacy
Nye, J. S. (1990). Bound to Lead: The Changing Nature of American Power. Basic Books.
Nye, J. S. (2004). Soft Power: The Means to Success in World Politics. PublicAffairs. https://www.publicaffairsbooks.com/titles/joseph-s-nye-jr/soft-power/9781586483067/
Nye, J. S. (2011). The Future of Power. PublicAffairs. https://www.project-syndicate.org/commentary/the-future-of-power?utm_term=&utm_campaign=&utm_source=adwords&utm_medium=ppc&hsa_acc=1220154768&hsa_cam=22015387909&hsa_grp=172252323815&hsa_ad=724983174187&hsa_src=g&hsa_tgt=dsa-1456167871416&hsa_kw=&hsa_mt=&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=22015387909&gbraid=0AAAAADSFwgJzADJH8CuqFLNRPoiyyDiSr&gclid=Cj0KCQjwgvnCBhCqARIsADBLZoLV4fI8sh9T5JlRhYNHUpv4e-IT3K3qLGQNTs0VgqGFK8jtVChEq4gaAnibEALw_wcB
Peralta, O. (2024). Luisito Comunica y su video sobre la megacárcel de El Salvador que deshumaniza y justifica violaciones a DDHH. Yahoo! News. https://es-us.noticias.yahoo.com/luisito-comunica-y-su-video-sobre-la-megacarcel-de-el-salvador-que-deshumaniza-y-justifica-violaciones-a-ddhh-210130593.html
Reinosa, A. (2025). Michelo, el ‘influencer’ argentino chavista que blanquea la dictadura de Maduro. El Mundo. https://www.elmundo.es/cronica/2025/02/07/679d0589fc6c83524e8b459e.html
Rodríguez, A. (2024). Frivolizar el ‘Alcatraz’ de Bukele: la nueva polémica de Luisito Comunica. El País. https://elpais.com/mexico/2024-02-21/frivolizar-el-alcatraz-de-bukele-la-nueva-polemica-de-luisito-comunica.html
Sevin, E., & Ingenhoff, D. (2018). Public Diplomacy on Social Media: Analyzing Networks and Content. Article in International Journal of Communication. https://www.researchgate.net/publication/327779241
Strauß, N., Kruikemeier, S., van der Meulen, H., & van Noort, G. (2015). Digital diplomacy in GCC countries: Strategic communication of Western embassies on Twitter. Government Information Quarterly, 32(4), 369–379. https://doi.org/10.1016/j.giq.2015.08.001
Van der Voort, H. G., Klievink, A. J., Arnaboldi, M., & Meijer, A. J. (2019). Rationality and politics of algorithms. Will the promise of big data survive the dynamics of public decision making?.Government Information Quarterly, 36 (1), 27–38. https://doi.org/10.1016/j.giq.2018.10.011
Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32 (2), 91–96. https://doi.org/10.1016/j.pubrev.2005.12.001
Wang, W., Liang, Q., Mahto, R. V., Deng, W., & Zhang, S. X. (2020). Entrepreneurial entry: The role of social media. Technological Forecasting and Social Change, 161. https://doi.org/10.1016/j.techfore.2020.120337
Weismueller, J., Harrigan, P., Coussement, K., & Tessitore, T. (2022). What makes people share political content on social media? The role of emotion, authority and ideology. Computers in Human Behavior, 129. https://doi.org/10.1016/j.chb.2021.107150
Wu, D., & Yang, A. (2017). China’s public diplomatic networks on the Ebola issue in West Africa: Issues management in a network society. Public Relations Review, 43(2), 345–357. https://doi.org/10.1016/j.pubrev.2017.02.013
Xi, J. (2014). Xi Jinping: The Governance of China. http://www.flp.com.cn
Archivos adicionales
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2026 Diego Sebastián Sánchez Chumpitaz, Rodrigo Gutiérrez Rébora

Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.

1.png)



















Todo el contenido de esta revista, está bajo